Mhairi Black MP is urging deaf people who have queries about benefits decisions to use a charity’s specialist welfare rights advocacy service.
The service, which is run by the charity Action on Hearing Loss Scotland, can provide people who are Deaf or have hearing loss – including British Sign Language (BSL) users – with information, advice and, where possible, formal representation to challenge benefits decisions.
Mhairi Black MP for Paisley and Renfrewshire South said: “Information about welfare and social security can often be difficult to understand and navigating the systems to ensure you get the support you are entitled to can put many people off applying.
“I’m pleased to see Action on Hearing Loss Scotland providing this service and encourage deaf or hard of hearing people in Paisley and Renfrewshire South to use the charity’s support if you have queries, claims or want to make an appeal about social security benefits.”
Delia Henry, Director of Action on Hearing Loss Scotland, said: “Our welfare rights advocacy service can provide details and advice about a range of benefits including Personal Independence Payment (PIP), Job Seekers Allowance (JSA), Employment and Support Allowance (ESA) and Disability Living Allowance (DLA).
“If you are Deaf or have hearing loss and need some help to understand what processes to follow to apply for support you may be entitled to, or are confused about letters you have received regarding your benefits, we would be delighted to help you make sense of it all.”
For information about Action on Hearing Loss Scotland’s social security advice service, call telephone: 0141 341 5346, textphone: 0141 341 5350, email: [email protected] or visit www.hearingloss.org.uk/SocialSecurity. British Sign Language users can contact via the ContactSCOTLAND-BSL service.