West Scotland MSP Neil Bibby challenged Nicola Sturgeon to stop proposed ticket office closures and cutbacks.
Proposals put forward by ScotRail reveal plans to close three ticket offices entirely, and to reduce opening hours – and therefore staff – at another 120 stations.
This comes on the back of plans to cut 300 train services per day.
Speaking at First Minister’s Questions in the Scottish Parliament, Bibby – who is also Scottish Labour’s Transport spokesperson – challenged the First Minister to stop the proposed cuts.
Bibby told the First Minister: “A properly staffed rail network is essential to reduce car use and meet Scotland’s climate ambitions. However, under this Government, rail is being undermined. ScotRail is cutting 300 services per day, fares will be hiked up by 3.
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8 per cent next week, ticket desks are shutting, and there is still no fully integrated smart ticketing for passengers.”
He called on the First Minister to stop the cuts to ticket offices.
Speaking following First Minister’s Questions, West Scotland MSP Neil Bibby said: “Once again ScotRail passengers are being left with a second-rate service.
“Routes are being slashed, fares are being hiked and now ticket desks are being shut.
“Whatever ScotRail might say, these cuts will hit passengers, threaten jobs and undermine station safety.
“We won’t get people back on trains by cutting rail services to the bone. It is now a matter of months until ScotRail comes into public hands – and the Scottish Government are laying the groundwork by allowing ScotRail to make one round of cuts after another.
“It is shameful that the First Minister refuses to stop these cuts. We are missing a huge opportunity to build a truly world-class rail service which puts passengers first and helps tackle the climate emergency.”