A campaign encouraging people to start a simple conversation if they see someone in distress on the railway network has launched across Scotland.
The Small Talk Saves Lives campaign is run by Samaritans, Network Rail and British Transport Police. It aims to remind people that a short, friendly question can help someone who may be struggling.
New figures show that 121 lives may have been saved on Scotland’s railway in the past year thanks to people stepping in and speaking to someone they were worried about.
The campaign encourages people to trust their instincts and start a conversation if they notice someone who appears distressed at a station or on a platform.
Dave Brown, head of rail at Samaritans, said: “We know that people are often worried about saying the wrong thing to someone who is visibly upset, but it’s always better to say something than nothing at all.
“A brief chat, about the weather, or asking someone where they can grab a coffee, can be all it takes to interrupt those negative thoughts. Your words are a life-saving kit.”
Outreach events will take place at railway stations across Scotland during March to encourage people to look out for one another.
Innis Keith, health, safety and environment director at Network Rail Scotland, said: “In a complex environment, safety isn’t easy but it’s often the simplest behaviour, like looking out for each other that changes outcomes.
“Every day we pass hundreds of people on platforms and trains, and a small act of kindness or a quick check-in can be enough to help someone out of a very dark moment in their life.
“We’re proud to be part of this campaign. Time and again, we see that simple compassion from ordinary people really does save lives.”
British Transport Police is also urging people to report concerns if they believe someone may be in danger.
Superintendent Sam Painter said: “The Small Talk Saves Lives campaign reinforces the message that anyone can play a role in supporting vulnerable people.
“While a moment of small talk could help someone feel less alone, we also encourage anyone who sees a person they believe is in distress on the railway network to report it to us by texting 61016 or calling 999 in an emergency.”
The campaign encourages people to simply ask “Hi, are you alright?” if they feel it is safe to approach someone.
More information is available at www.samaritans.org/smalltalksaveslives.
